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Great Value Innovative Technology
Freephone Order Line 0800 6 102 109

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Returns

At WestNetworks Innovations, We’re happy to help if you’ve ordered the wrong item or its no longer wanted. You have 14 days from the point of ordering to return unopened stock. If the item is faulty, you have upto 12 months to return the item. All returns must follow the following process. Failure to follow this process may lead to lost or delayed returns. 

Getting a Return Reference Number
A Returns reference Number is important as this will help us identify your return when it gets received. Please email team@westnetworks.co.uk or call 0800 6 102 109. Please do not return it without your returns reference number clearly labeled and packaged as it was sent to you. We reserve the right to refuse badly packaged or labeled parcels. 

Sending your return back to us
We request you send it back to us using signed / tracked delivery, by any parcel firm of your choice. 

WestNetworks Innovations Returns
Unit 4, Riverside Business Park
Walnut Tree Close
Guildford
Surrey
GU1 4UG

Once the return has been received, our team will inspect the item before processing the exchange or refund. Refunds and credits will appear on your account within 14 days of our decision. 

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